IT Analyst, 1st Level Support

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IT Analyst, 1st Level Support

Beitrag von NDTGlobal » Mi, 22. Jun. 22, 14:24

NDT Global is the leading provider of ultra-high-tech diagnostic inspection solutions, advanced data analysis and integrity assessment services for ensuring the safety and longevity of energy-sector infrastructure assets. Recognized as the forerunner in ultrasonic inspection technologies comprising Pulse Echo, Pitch-and-Catch and Phased Array, as well as Acoustic Resonance (ART Scan) methodologies, the company also deploys a range of non-ultrasonic technologies, such as Inertial Measurement Units, with more under development. NDT Global strategically applies its inspection technologies to detect, diagnose and model various types of threat—circumferential or axial cracks, metal loss, geometry, mapping, and more—across diverse classes of assets. By providing predictive, decision-ready insights driven by the world’s most accurate data, NDT Global enables the conditions for asset owners to optimize infrastructure health and drive operational efficiencies while reducing risk and minimizing their carbon footprint.

NDT Global is part of Previan, a fast-growing, innovative industrial technology group focused on advanced diagnostic technologies to monitor the world’s infrastructure health. The Group serves asset owners, large engineering firms, and service companies globally in markets such as Aerospace, Civil Infrastructures, Energy, Mining, Power Generation, and Rail. Previan believes that advancing science and technology via sensors, hardware, robotics, and software makes the world more productive and safer for people, business and nature. The company employs over 1,300 people throughout 28 offices worldwide and serves clients in more than 110 countries

1st Level Support
Location: Stutensee (Karlsruhe Area)

Responsible for Tier-1 and 2 level of technical support in a global IT support team, ensuring timely and accurate completion
Installation, configuration, and maintenance of Windows clients (notebooks and PCs, VM's), smartphones, multifunctional devices and network printers
Assists in the testing, evaluation, and installation of patches, upgrades and enhancements to the systems/desktop computing environment
Administration of AD/AAD user accounts, groups and mailboxes
Assists in the management of the stock and inventory of equipment, software and hardware
Takeover of IT infrastructure subprojects
Participates and presents IT related topics in internal local meetings

Completed technical training (e.g. IT specialist (m/f/d) for system integration or comparable)
Professional experience in IT support
Good experience working in the IT field with hardware and software is required
Good knowledge of MS Office products, on-prem and Microsoft 365
An Active Directory and Windows Server certification is preferred
Experience in one or more of the areas: AAD/AD, Exchange, MS Intune, VMware or Backup preferred
Must be proficient in spoken and written English and German

Great long-term career prospects and development opportunities
Challenging tasks in innovative and diverse teams
Attractive compensation system
Flexible working environment

Please apply via ... g/View/369

Join our Team!